$0 Hong Kong — Funeral Consumer Rights Checklist

How to Arrange a Funeral in Hong Kong: Step-by-Step from Death to Burial or Cremation

When someone dies in Hong Kong, you are suddenly responsible for a series of timed decisions — which undertaker to engage, which disposal method to choose, which permits to apply for — while simultaneously dealing with grief and notifying family. The process has a logical sequence. Understanding it before you need it is significantly better than learning it under pressure.

This guide explains what to do at each stage, in order.

In the first hours

1. Confirm the cause of death and secure the right document

Everything hinges on whether the death was natural or unnatural:

Natural death (doctor present): The attending doctor issues Form 18 — Medical Certificate of Cause of Death. If you plan to cremate, ask the same doctor for Form 2 — Medical Certificate for Cremation at the same time. Form 2 is often overlooked and becomes a separate errand if not requested immediately.

Unnatural or sudden death: Call 999 immediately. Police attend, the body is transferred to a public mortuary, and the case is referred to the Coroner's Court. The Coroner issues Form 11 (Coroner's Order) before any disposal can proceed. Do not move the body; do not call an undertaker until after the police have attended.

For deaths in hospital, the ward nurse or bereavement coordinator will initiate the Form 18 process. Ask them explicitly — do not assume it will happen without follow-up.

2. Choose an undertaker before the body is moved

Once Form 18 (or Form 11) is confirmed to be in process, you can call an undertaker to arrange transfer of the body. Do not accept the first undertaker recommended by the hospital without comparing at least one other quote. Some undertakers pay referral fees to hospital staff; the recommended provider is not necessarily the best value.

Get a full itemised quote in writing before authorising anything. You are entitled to this under the Trade Descriptions Ordinance (Cap. 362). The quote should itemise:

  • Body transfer and refrigeration
  • Coffin grade (with alternatives offered)
  • Funeral ceremony hall hire
  • Transport to crematorium or cemetery
  • Government fees (FEHD cremation fee HK$1,200 or burial fee HK$3,200 — these are fixed and should appear separately)
  • Any optional services

Registering the death: the 14-day obligation

Death registration must be completed within 14 days of the death under Cap. 174. Missing this deadline without reasonable cause is a criminal offence — up to HK$2,000 fine and six months' imprisonment.

Registration is done at a Births and Deaths Registry (RBDM) office. The General Register Office in Admiralty opens on Sundays from 10:00 am to 12:30 pm for natural death registrations — important if the deadline falls over a long weekend.

Bring to the registry:

  • Form 18 (or Form 11 from the Coroner)
  • Deceased's HKID card — this is surrendered and cancelled at registration
  • Your own HKID card
  • Form 2 if cremation is planned

Order five to ten certified copies of the death entry at HK$140 each. These are required for banks, probate court, insurance, MPF, and the Land Registry. Ordering too few now means separate trips later at the same cost per copy.

Applying for the cremation permit (Form 3) or burial permit

Cremation: Form 3

After death registration, apply to FEHD for a Cremation Permit (Form 3). This authorises cremation at a government crematorium. The application is normally handled by the undertaker on your behalf, but you should confirm it is in progress:

  • Requires the death certificate and Form 2 (Medical Certificate for Cremation)
  • FEHD Cremation Application Form
  • Payment of the HK$1,200 government cremation fee

For private cremation (where the undertaker operates their own private cremation facility), the form used is Form FEHB 135 — Application for Private Cremation.

Cremation slots at government crematoria must be booked in advance. Popular slots (mornings, weekends) fill quickly. Your undertaker should book as early as possible, ideally before or simultaneously with death registration.

Burial: burial permit and cemetery allocation

For burial in a public cemetery, FEHD allocates a plot and issues a burial permit. The application requires:

  • Certified death certificate
  • Burial application (FEHD form, undertaker typically handles)
  • Payment of HK$3,200 burial fee

Critical for burial: Public cemetery plots in Hong Kong are subject to mandatory exhumation after six years. After exhumation, remains must be cremated or placed in a columbarium. This is not optional — it is legally required. Burial should therefore be understood as a temporary arrangement in most cases, not a permanent resting place.

Free Download

Get the Hong Kong — Funeral Consumer Rights Checklist

Everything in this article as a printable checklist — plus action plans and reference guides you can start using today.

The funeral ceremony

The ceremony depends on your family's religious and cultural traditions.

For traditional Chinese ceremonies (Buddhist, Taoist, folk):

  • Wake: one to three nights at a funeral parlour, with incense, offerings, and chanting
  • Funeral ceremony on the day of cremation or burial
  • Paper offerings burning (joss paper, model goods) — confirm in advance that the funeral parlour permits this
  • Ritual items: lotus flowers, incense stands, prayer mats — typically arranged by the undertaker

For Christian or non-religious services:

  • Chapel or church booking
  • Service programme printing
  • Flower arrangements ordered separately or bundled with undertaker

General logistics:

  • Transport for family members to the crematorium (limousines or minibuses offered by many undertakers)
  • Funeral notice — free on the FEHD public notice board; newspaper notices are a separate arrangement

Accessing funeral expense funds from frozen accounts

If the deceased's bank accounts are frozen (standard after death notification), the Home Affairs Department (HAD) offers an emergency release mechanism:

  • Spouse, child, or parent of deceased: up to HK$20,000
  • Other relatives: up to HK$10,000

You must apply BEFORE paying the undertaker. HAD releases funds directly from the deceased's bank account to pay the funeral home. If you pay first, this mechanism cannot be used. Apply to HAD with: death certificate, proof of relationship, and the undertaker's estimate. The bank issues a cashier's order directly to the undertaker.

After cremation: what happens to the ashes

After cremation, the undertaker collects ashes from the crematorium in a sealed urn. Your options:

  1. Apply for a public columbarium niche via FEHD ballot — HK$2,400 initial fee for a 20-year term; waiting list often months to over a year
  2. Purchase a private columbarium niche — US$25,000–US$130,000; immediately available but requires licence due diligence
  3. Scatter ashes at sea or in the Garden of Remembrance — free or low cost via FEHD; see Garden of Remembrance Hong Kong for the full process
  4. Keep ashes at home — legal in Hong Kong; can be stored indefinitely in a sealed urn

Common mistakes that cause delays or extra cost

Signing an undertaker contract before seeing itemised pricing. Many contracts are loosely documented. Get everything in writing before authorising body transfer.

Not applying for HAD funeral expense release before paying. This is a one-time window — miss it and you wait for probate to unlock funds, which takes months.

Forgetting Form 2 for cremation. If you get Form 18 and overlook Form 2, you must return to the doctor. If the doctor has since become unavailable, another doctor familiar with the case must issue it — adding delay.

Not ordering enough death certificate copies. Five is the absolute minimum for a simple estate; ten is safer for anything involving real estate, multiple bank accounts, or insurance policies.

Leaving ashes with the undertaker indefinitely. Undertakers charge storage fees for uncollected ashes. Agree in advance on collection timing or FEHD transfer arrangements.

Getting the complete picture

The steps above cover the funeral and disposal. Once the ceremony is over, families must deal with estate administration — probate, frozen bank accounts, MPF claims, and property transfers. The Hong Kong Funeral and Estate Settlement Guide covers both the funeral process and the estate process in a single chronological reference.

Get Your Free Hong Kong — Funeral Consumer Rights Checklist

Download the Hong Kong — Funeral Consumer Rights Checklist — a printable guide with checklists, scripts, and action plans you can start using today.

Learn More →