$0 New Zealand — Survivor Benefits Checklist

Orphan Benefit NZ

When a parent dies and someone else takes on the care of their children, that caregiver is entitled to financial support from Work and Income. Most people stepping into that role don't know what's available — or don't think they qualify because they have a job or own a home.

They're usually wrong. The orphan benefit and unsupported child benefit are not means-tested on the caregiver's income.

The Orphan Benefit

The orphan benefit applies when both of a child's parents have died, or when one parent has died and the other cannot be found, is serving a prison sentence of two or more years, or has a serious long-term incapacity that prevents them from providing care. If both parents are alive but not providing care, the Unsupported Child's Benefit is the usual pathway.

The caregiver — a grandparent, aunt, uncle, older sibling, or family friend — receives the payment directly. The benefit is paid per child, weekly, and is largely untaxed.

At 1 April 2026, the weekly rate is age-based: $301.53 for a child under 5, $303.62 for ages 5–9, $327.16 for ages 10–13, and $350.58 for ages 14 and over.

The benefit continues while the child remains eligible and in the caregiver's care. Work and Income can confirm the applicable end date for the child's circumstances.

The Unsupported Child Benefit

The unsupported child benefit covers situations where the child has one living parent but that parent is not providing care. This applies after a death when, for example:

  • One parent has died and the other has abandoned the child
  • One parent has died and the other is in prison
  • One parent has died and the other has serious health issues preventing care
  • One parent has died and the other simply isn't involved

The unsupported child benefit uses the same age-based weekly rates as the orphan benefit. The key distinction is which benefit you apply for, not the payment amount.

Who Can Be the Caregiver?

Work and Income requires caregivers to meet some basic criteria:

  • New Zealand citizen or permanent resident (or eligible non-citizen)
  • Providing full-time care for the child
  • Not the child's parent (if you're the surviving parent, different benefits apply — specifically the Sole Parent Support payment)
  • Able to demonstrate they are the primary caregiver

Caregivers can be receiving other income or working full-time — this does not disqualify them from the orphan or unsupported child benefit. The benefit isn't based on caregiver income. This surprises many families where the caregiver is employed and assumes they won't qualify.

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The Family Group Conference

If there's any uncertainty about who should care for the children, Work and Income may refer the case to a Family Group Conference (FGC) — a process facilitated by Oranga Tamariki (the Ministry for Children).

An FGC brings together the extended family to agree on a care plan for the children. It's collaborative rather than adversarial, and the decisions made at an FGC carry weight in subsequent court proceedings if needed.

You can also use an FGC proactively to create a documented, agreed care arrangement — which then supports the benefit application. If you're caring for a child without any formal documentation, an FGC or a written family agreement can help establish your status.

Additional Payments for Caregivers

Beyond the weekly benefit, there are several supplementary payments available to caregivers.

School Start-up Payment

The school start-up payment helps with back-to-school costs — uniforms, stationery, shoes, bags. It's available at the start of each school year.

The amount is set for each school year. Confirm the current rate with Work and Income when you apply — it's a one-off annual payment and must be applied for each year.

Extraordinary Care Fund

The Extraordinary Care Fund provides additional financial support for children with particularly high needs — for example, a child with a disability, severe health conditions, or complex behavioral needs that require specialist support or additional care.

Payments from the Extraordinary Care Fund are assessed individually. There's no fixed rate — the amount reflects the actual cost of the additional care required. Applications are made through Work and Income with supporting documentation from health or disability professionals.

Disability Allowance

If the child in care has a health condition or disability, a Disability Allowance may also be available to cover regular costs related to the condition — doctor visits, medication, specialist appointments, transport to appointments.

Accommodation Supplement

Caregivers can also apply for the Accommodation Supplement if their housing costs are high relative to their income. This is income-tested, unlike the orphan benefit itself, but worth checking.

How to Apply

Contact Work and Income (0800 559 009) or visit a service centre. Tell them:

  • That you are caring for a child whose parent(s) have died
  • Your relationship to the child
  • The child's living situation

Work and Income will tell you which benefit applies (orphan benefit vs unsupported child benefit vs sole parent support) and what documents they need. Typically:

  • Death certificate(s)
  • Child's birth certificate
  • Your proof of identity (NZ passport or driver's licence)
  • Evidence of care arrangement (school enrollment, GP records showing you as caregiver)
  • If relevant: evidence of the other parent's unavailability (prison records, medical documentation)

Processing times vary after a complete application. You can ask Work and Income whether a benefit advance is available while you wait if you're in financial hardship.

Caring Families Aotearoa

Caring Families Aotearoa (previously Grandparents Raising Grandchildren) is a support organisation specifically for caregivers raising children who aren't their own. They run peer support groups, provide information on navigating Work and Income, and can connect you with a local support coordinator.

Their support is particularly valuable in the first months after a death, when caregiving arrangements are being established and the administrative load is high. They can help you understand which benefits you're entitled to and how to apply.

Website: caringfamilies.org.nz, phone: 0800 472 637.

What Surviving Parents Receive

If you are the surviving parent (not a third-party caregiver), different payments apply. The Sole Parent Support benefit covers sole parents caring for children under 14 — the rate is income-tested and higher for parents in financial hardship.

The full picture of what a surviving spouse or partner can claim — including Sole Parent Support, other Work and Income support, and Work and Income's Funeral Grant — is covered in the NZ Survivor Benefits guide.

Key Points

  • Orphan benefit: age-based rate up to $350.58/week per child, not income-tested on caregiver
  • Unsupported child benefit: same rate, different eligibility criteria
  • School Start-up Payment available annually
  • Extraordinary Care Fund for high-need children
  • Caregivers can apply regardless of their own employment or income
  • Family Group Conference may be used to establish formal care arrangements
  • Caring Families Aotearoa provides peer support and application guidance

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